Countdown to Xperience 2015

Harnessing Technology to Connect, Inspire and Make a Difference.
Under his current leadership at YourMembership, JP Guilbault has delivered unprecedented value through the power of software and revenue solutions for associations and nonprofits, serving more than 5,000 organizations in 32 countries. Since 2012, Guilbault has transformed YourMembership from a single product organization to a market-leading technology solutions force. He has led YourMembership’s significant growth by leveraging both organic strategies and successfully assimilating three company acquisitions. He oversees the corporate direction and strategy of both YourMembership and the recently-formed Community Brands, focusing on leadership, innovation, operational efficiency and execution to drive both customer and company growth.

A Story of Success
Guilbault has a strong history of leading turnarounds and building high-growth companies. He’s worked for global brands, such as Dun & Bradstreet, Intuit and Constant Contact. He has successfully acquired and integrated technology companies exceeding a collective value of $400M and delivered an investor rate of return of more than 75% on key divestitures. He’s most notably known for developing and enhancing products which produce customer delight and for creating purpose-driven organizational cultures. He credits much of his success to his talented and passionate teams and mentors, all of whom are committed to continuous improvement, design thinking and growing the next generation of leaders.

A Technology Visionary
Guilbault is a recognized leader at connecting people and organizations to what they value most. He is adept at designing and executing strategies which leverage technology to simplify the way people connect, engage, learn and work. He is a “techy” at heart and maintains a firm grip on the pulse of innovation and the opportunities it presents to affect change. He has recently led the charge to develop better-connected technology for associations and nonprofits which operate with silos of information and systems in a digital world. He advocates for a mobile-first approach to collect data, improve engagement, personalize marketing, automate transactions, deliver education, inspire collaboration and make a greater social impact.

An Industry Leader
Guilbault has been invited to globally share his insights and conduct workshops with technology, business and association leaders. During the past few years, he has presented at more than 30 industry conferences, offering his perspectives on design thinking and unleashing the power of technology to deliver value, create engagement and identify shifts to create a competitive advantage. His appearances include events hosted by the American Society of Association Executives (ASAE), IMEX International-Frankfurt, Digital Now, numerous state societies of associations (SAEs), several financial investment firms, and the AMC Institute (AMCi)—where he currently sits on the Board of Directors.

Guilbault excels in using the world of data and analytics to advance the way people connect. During his speaking engagements, he challenges participants to think differently and push beyond widely-held industry beliefs which ordinarily hold back many organizations from reaching their full potential. He’s enthusiastic about helping his audiences realize the opportunities which exist when they recognize and act on small changes which lead to big results.

Ultimately, Guilbault’s passion is for helping others succeed faster and realize their dreams. From charitable giving and involvement in community nonprofits to building strong companies, he is motivated by the value and transformative impact we all have on society and the world we live in, and is humbled by the opportunity to leverage his expertise and contribute to a greater cause.

Guilbault earned a Bachelor of Arts degree from the University of Michigan-Dearborn.

JOHN H. GRAHAM IV, FASAE, CAE became the President and Chief Executive Officer of ASAE August 1, 2003. During the first year of his tenure, ASAE and GWSAE completed an historic merger resulting in a new, unified organization. ASAE is more than 21,000 association executives and industry partners representing 10,000 organizations. Our members manage leading trade associations, individual membership societies, and voluntary organizations across the United States and in 50 countries around the globe, as well as provide products and services to the association community. 

Before ASAE, he served the American Diabetes Association (ADA) in Alexandria, Virginia for 24 years, the last thirteen as Chief Executive Officer. Prior to becoming CEO, John served the ADA in numerous capacities including Executive Director of the Greater Philadelphia Affiliate, National Director of Affiliate Development, Associate Executive Vice President for Operations and Deputy Executive Vice President. In his tenure as CEO, ADA quadrupled in size, from $50 million to $200 million in annual revenues and successfully moved from 53 independent, separately incorporated affiliate organizations to one nationwide organization with one staff, one budget and one plan.

Before joining the American Diabetes Association, John served the Boy Scouts of America for nine years. He has a bachelor’s degree from Franklin & Marshall College and serves on the Association Committee of 100, US Chamber of Commerce; Chairman of the Better Business Bureau Mobile Giving Foundation Board of Directors; and the boards of directors of Lambda Chi Alpha fraternity and the National Capital Area Boy Scouts of America.

As president and chief executive officer, David Williams leads the national staff and 62 chapters of the Make-A-Wish Foundation® in its simple, heartfelt mission: granting the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.

Williams joined the Foundation in January 2005. Under his leadership, the national office annual revenue has more than quadrupled since 2004 to $102 million, and overall revenue has increased by almost $170 million to $329 million. Before joining the Make-A-Wish Foundation, Williams spent 11 years at Habitat for Humanity International, rising to executive vice president and chief operating officer. Williams began his work in nonprofit leadership by serving as executive director of The Houston Food Bank for 11 years. Williams earned a bachelor’s degree in business administration from Bloomsburg (Pa.) University and a master’s degree in business administration from the University of Houston.

After becoming a Fortune 500 CMO at 29, Russ Klein has led marketing and advertising teams in the C-Suite during the past 30 years for well-known world brands like Dr. Pepper/7UP, 7-Eleven, Burger King, Gatorade, and Arby’s. He’s been named to top marketer lists spanning three decades and recognized by AdWeek as “Advertiser of the Decade” for the 2000s. Under his leadership, his teams have earned scores of industry awards for excellence, he’s credited for ushering in the age of digital marketing, and hangs his hat on turning around major businesses -- generating record sales and profitability of more than 600% combined return for shareholders.

As CEO of AMA, Russ is charged with its transformation to become the definitive force and voice shaping marketing best and next practices worldwide. Once nicknamed “Flamethrower” for his managerial boldness and provocative advertising, he now aspires to be the torchbearer for all marketers.

Business Culture Catalyst, Former Hard Rock International Executive & Author of Culture That Rocks!

Jim Knight energizes with his rock n’ roll spirit and seasoned insights on developing, maintaining or transforming corporate cultures to achieve exceptional and sustainable business results.

He is the service and hospitality expert Fortune 500 companies turn to when they want to reinvent themselves or shake things up. Jim honed his revolutionary approach to strong organizational cultures, exceptional guest service and employee branding over two decades as the senior director of training & development at Hard Rock International.

In “Culture That Rocks,” Jim delivers a “how-to” business book in his distinctive style, using an eclectic mix of storytelling, provocative yet practical advice, and music orientation to reimagine concepts of employee engagement, customer service and consumer loyalty.

On stage, he brings his ideas to life in keynotes that are as unique as his innovative analogies and as exciting as his vision for invigorating your employees. Audiences gain an eye-opening perspective on all aspects of how to achieve rock-star organizational cultures, including key takeaways on team-building, performance management and effective leadership.